Data Protection Policy

Nigel Bauer & Associates Ltd. (NBA) takes the protection of your personal data seriously and it is our policy to operate at all times in accordance with the General Data Protection Regulations applicable in the UK and EU. Nigel Bauer & Associates Ltd. includes the NBA Aviation Training Academy.

“Personal Data” is information which can be used on its own or in combination with other information to identify a living individual. The processing of “Personal Data” is subject to the regulations detailed in both the UK and EU by the applicable (UK or EU) “General Data Protection Regulation”(GDPR).

Personal Data includes what you tell us about yourself and what we learn during our relationship with you. We are happy to provide any additional information or explanation needed. Please email:  office@nigelbauer.com  or for the NBA Aviation Training Academy info@NBAtrainingacademy.com, or write to the address below for further information.

Address for Correspondence:  Nigel Bauer & Associates Ltd.

Cawley Place,

Chichester, West Sussex PO19 1UZ

In order to comply with the GDPR we will:

Store and destroy your Personal Data securely.

Keep your Personal Data up to date where we are supplied with revised information.

Limit the collection and retention of all Personal Data to what is strictly necessary.

Protect all Personal Data from loss or misuse.

We process your personal information for the following reasons:

  • Responding to enquiries concerning consultancy and Training services
  • Booking and administering a training course and participation on training courses
  • Sending promotional communications about services we provide
  • Processing payments
  • Training Course delivery
  • To develop new or improved products and/or services.

The personal data we store and process:

  • Company and Individual Client contact details (such as names, telephone numbers, email and postal addresses)
  • Training course participant contact details (such as name, telephone number, email and postal addresses)
  • Job titles
  • Payment transaction details

Who information is stored and processed about:

  • Client organisations
  • Training Course enquirers
  • Individuals attending training courses
  • Trainers
  • Partner Training Organisations

Who information is shared with:

  • Our trainers
  • Partner Training Organisations
  • Contracted organisations
  • Third parties permitted by the GDPR, such as law enforcement or regulatory agencies, police or in circumstances where Personal Data is required in connection with any crime or security issue.

Transfer of Personal Data outside of the UK and/or EU.

It may sometimes be necessary to transfer personal information to trainers, contractors and partner organisations located outside of the UK and EU. Any transfers made will be in full compliance with all aspects of the data protection act.

Website

Our website is hosted by a third-party provider rbwebsitedesign.co.uk, a UK based website design and hosting company.

Should you choose to contact us using the contact form on this website or an email link, none of the data that you supply will be stored on this website. The data will instead be stored by ourselves on the data storage systems of Nigel Bauer & Associates and/or the associated NBA Aviation Training Academy. The data collected will include your name, company name, email address, country, area of interest and a message/enquiry. This data will allow us to respond to your message. Your data will be stored for as long as we have a relationship with you or until you request removal of your details from our system.

You will not receive any unsolicited emails from us unless you have selected/ticked the relevant consent box beneath our contact form.

Marketing

If you wish to remain in contact with us for the purpose of being advised of future services or training course availability your Postal and/or email address will remain within our database until you specifically request removal from the list by emailing us direct

For training course customers, we will use your contact details to send information in relation to your identified area(s) of interests, such new courses titles, dates of courses. The processing of your personal data is necessary for the purposes of our legitimate interests and does not affect your fundamental rights and freedoms as a data subject.

Training Course Policy

Training courses can be booked by the delegate or on behalf of the delegate by an organisation, or by another individual. Delegate information provided by email or electronically will be utilised by NBA and/or the NBA Aviation Training Academy and only shared with the necessary trainer(s), contracted individual or organisation providing training and/or consultancy services or any partner training course provider, or consultancy service provider that you request us to pass your details to. Trainers, partner training organisations, and contracted organisations are required to delete and destroy securely all data relating to training course delegates immediately after training course delivery.

The system used to process your information is based in the UK and/or EU, and is only used for the purpose of booking, coordinating and managing delegate attendance to training courses or the provision of consultancy services.

The system we use to process your payment is by direct invoice and bank transfer. Processing of payment information is required for the performance of accepting bookings of delegates onto training courses or entering into a specific contract with you to provide consultancy related services.

You are responsible for ensuring that all information submitted by you is accurate, complete, and up to date. NBA and the NBA Aviation Training Academy takes all reasonable steps to ensure that information collected is correct, however, NBA will rely upon you to contact us to update or verify your personal information.

You may withdraw consent at any time, submit an enquiry or make a complaint by emailing office@nigelbauer.com or for the NBA Aviation Training Academy info@NBAtrainingacademy.com

Online Training

When you attend on-line training provided by NBA or the NBA Aviation Training Academy, we use either Zoom or Microsoft Teams as our training platform. We do not supply them with your personal details and you will only receive links for training course attendance direct from us. We do not allow audio, video recording or photographs of any training course or any part thereof, including copying of Visual Aids. Our data and your data will be protected.

The NBA Data Protection Officer (DPO) is:

Nigel Bauer (UK)

Email: office@nigelbauer.com

The specific NBA Aviation Training Academy Data Protection Officer (DPO) is:

Sigurdur Petur Hjaltason (EU)

Email: info@NBAtrainingacademy.com

Update log

This General Privacy notice is subject to change.

It was incorporated into the NBA Aviation Training Academy website on 20th August 2025

1st amendment – 18th November 2025 – Data retention time / Certificate retention time

How long we keep your personal information

Non-Training Services: We keep your personal information for as long as you have a relationship with us and, thereafter, for specified purposes in line with our legal duties, to respond to any questions or complaints, or to maintain records according to European or National aviation rules that apply to us. When you are invoiced for a service, we will keep your details for 7 years as required by UK law, after which all personal data will be deleted or destroyed.

Non-Training Services: We keep your personal information for as long as you have a relationship with us and, thereafter, for specified purposes in line with our legal duties, to respond to any questions or complaints, or to maintain records according to European or National aviation rules that apply to us. When you are invoiced for a service, we will keep your details for 7 years as required by UK law, after which all personal data will be deleted or destroyed.

Your Individual Rights:

The General Data Protection Regulations (GDPR) of the UK and EU provide you rights in relation to the processing of your personal data, including the right of access to a copy of the personal data we hold about you, known as a Subject Access Request.

For details on how to access the personal information that we hold about you see above or write to us at this address:

Nigel Bauer & Associates Ltd.

Cawley Place,

Chichester, West Sussex PO19 1UZ

 

Please let us know if your personal information is incorrect.

You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us at office@nigelbauer.com if you want to do this and we will take reasonable steps to check its accuracy and correct it.

You can ask us to stop using your personal information at any time.

You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.

There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it at office@nigelbauer.com

 

You can ask us to restrict the use of your personal information such as if:

  • It is not accurate.
  • It has been used unlawfully but you don’t want us to delete it.
  • It is no longer relevant, but you want us to keep it for whatever reason.
  • You have already asked us to stop using your data and are awaiting a reply.

If you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact us at office@nigelbauer.co.uk to withdraw your consent

Where we have relied on your consent to process your personal information, you can withdraw your consent at any time. Please contact us if you wish to do so., however If you withdraw your consent, we may not be able to provide certain products or services to you. If this is so, we will tell you.

 

The right to object to the processing of Personal Data:

You have the right to lodge a complaint about the processing of your Personal Data with;

The Information Commissioner’s Office (www.ico.org.uk) or its equivalent in the appropriate Member State of the EU.